Privacy at Mail2World
When you use our services, you are trusting us with your
information. We understand that this is a big responsibility and work hard to
understand what information we collect, why we collect it, and how you can
update, manage, export and delete your information.
We follow generally accepted standards to protect your
privacy rights and the personal data submitted to us, during transmission,
processing or handling upon receipt. If you have any questions about the privacy
of your personal data, you can contact us at firstname.lastname@example.org.
EU-U.S. Privacy Shield
participates in and has certified its compliance with the EU-U.S. Privacy
Shield Framework. Mail2World is committed to subjecting all personal data
received from European Union (EU) member countries, in reliance on the Privacy
Shield Framework, to the Framework’s applicable Principles. To learn more
about the Privacy Shield Framework, visit the U.S. Department of Commerce’s
Privacy Shield List. https://www.privacyshield.gov
responsible for the processing of personal data it receives, under the Privacy
Shield Framework, and subsequently transfers to a third party acting as an
agent on its behalf. Mail2World complies with the Privacy Shield
Principles for all onward transfers of personal data from the EU, including the
onward transfer liability provisions.
With respect to personal data received
or transferred pursuant to the Privacy Shield Framework, Mail2World
is subject to the regulatory enforcement powers of the U.S. Federal Trade
Commission. Anent the discussion under the Legal heading above, in certain
situations, Mail2World may be required to disclose personal data in response to
lawful requests by public authorities, including to meet national security or
law enforcement requirements.
If you have an unresolved
privacy or data use concern that we have not addressed satisfactorily, please
contact our U.S.-based third party dispute resolution provider (free of charge)
Under certain conditions, more fully described on the Privacy
Shield website, https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint,
you may be entitled to invoke binding arbitration when other dispute resolution
procedures have been exhausted.
Data Collection and Processing
register directly to use our services, the personal data you may be required to
provide includes; name, billing address, organization name, your own domain
name, IP address, browser user-agent and billing details for Platinum services
(credit card, or PayPal account).
collect the email content you create, upload, or receive from others when using
our services. We use this information to deliver our services, like processing
the terms you search for in order to return results or helping you add
addresses to messages by suggesting recipients from your contacts.
our service is provided by a business partners (including customers and
vendors); they may require their employees or contacts, we may collect your
business contact details including; name, work address, work email, work
telephone numbers, job title for the purposes of issuing communications to you
If we send newsletters and you sign up for them, we may collect your business contact details including; name, postal address, email address, telephone numbers, or job title and use only in accordance with your marketing and communications' preferences. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page, or you can contact us at email@example.com.
you connect to our service, we log the IP address, client identifier (browser
or mail client information) and username. During use of our services, we log
the email address you're using to send mail, the email address you're sending
to, any actions related to mail in your mailbox, log the activities taken and for
providing proof of delivery and fraud analysis.
To identify and detect deliverability
issues such as failures when sending email, we may detect through monitoring or
ask if the email service is working properly.
For spam or for other fraudulent
purposes, we collect the IP address and username to help you validate if an
unauthorized user has gained access and use to your account, to block spam and
We may receive and use information
from third party services to assist us in identifying spam.
If you report a message to us,
either through the service or via customer support, as spam or not spam, we may
share that message with the third party service that flagged it to improve the
accuracy of future filtering.
We will also share this
information with your devices and external accounts where you have authorized
us to do so.
If you are an individual user who is assigned an account on
our platform by your company, your account is likely to be managed by an
administrator. Alternative and/or additional terms may apply as determined by
your company's privacy and other related policies, and your administrator may
be able to access or disable your account.
Use of Personal Data and Information
use personal data and information to:
provide you with our services and to maintain,
manage and improve our services;
help our services deliver more useful, customized
content such as more accurate search results;
send you notifications when you receive new mail or
events; we may also send you a notification if we detect suspicious activity,
like an attempt to sign in to your account from an unusual location;
at your option, contact you to let you know about
updates to our services or information we feel may be of interest to you;
provide you with customer support including
technical support and troubleshooting (for example, to reset your password);
protect you and conduct security investigations and
fraud and abuse analysis (including to help us flag spam mail);
comply with our legal obligations, for example when
assisting governments and law enforcement agencies or regulators (as may be
required by law);
improve the safety and reliability of our services.
This includes detecting, preventing, and responding to fraud, abuse, security
risks, and technical issues that could harm us, you, our users, or the general
Third Party Advertising:
We allow third-party companies to serve ads and/or collect certain information
when you visit our web sites. These companies may use automatically collected
information (e.g., click stream information, browser type, time and date,
subject of advertisements clicked or scrolled over) during your visits to this
and other Web sites in order to provide advertisements about goods and services
likely to be of greater interest to you. These companies typically use a cookie
or third party web beacon to collect this information. By default this
information is not used for the purpose of serving you interest-based
advertisements unless you have affirmatively checked the box to opt-in to this
service. If you did opt-in to this service initially and wish to opt-out at a
later date, you may opt-out by clicking here (or
if located in the European Union click here).
Please note this does not opt you out of being served ads. You will continue to
receive generic ads.
or Disclosure of Personal Data
this section you can find out more about how we share personal information:
with third parties that help us provide our products
and services; and
with government organizations and agencies, law
enforcement and regulators.
We may share your personal information in the manner and for the purposes
third parties who help manage our business and deliver services. These include
service providers who help manage our systems. Some of these providers use
“cloud based” IT applications or systems, which means that your Personal
Information will be hosted on their servers, but under our control and
direction. We require all our service providers and third parties to respect
the confidentiality and security of Personal Information and our contracts with
them generally include obligations for them to comply with applicable privacy
laws and to use any personal information we share with them solely for the purpose
of providing services to us.
your consent or as necessary to complete any transaction or provide any product
which you have requested or authorized — for example when sending emails
to a friend, sharing photos or documents on shared drives, or linking accounts
with another service from Mail2World. Or where you direct us to share your
personal information with a third-party service provider in order to integrate
our services with a service that they may provide, for example with a
third-party calendar provider, mail provider or cloud file storage provider.
Again, we require all our service providers and third parties to respect the
confidentiality and security of Personal Information and our contracts with
them generally include obligations for them to comply with applicable privacy
laws and to use any personal information we share with them solely for the
purpose of providing services to us. Any personal information which is provided
directly by you and received by a third party directly may be stored and will
with government organizations and agencies, law
enforcement, regulators to comply with all applicable laws,
regulations and rules, and requests of law enforcement, regulatory and other
if, in the future, we sell or transfer some or all
of our business or assets to a third party, we may disclose information
to a potential or actual third party purchaser of our business or assets; and
we may share in aggregate, statistical form, non-personal
information regarding the visitors to our website, traffic patterns,
and website usage with our partners and affiliates.
You have and can manage your choices regarding the personal
data and information we collect and how it's used. You have an opportunity to
review and adjust privacy settings in your account. Some of our products offer
specific privacy settings. For example, you can manage your contact
information, such as your name, email address, and phone number. You can also
delete certain personal information, or your entire account should you wish to
Business Partner Mail2World Accounts
If you work for or are part of an organization that uses our
services, your account administrators and/or resellers who manage your account
will have access to your mail account. They may be able to:
• access and retain information and your email stored in your
• view statistics regarding your account;
• change your account password
• suspend or terminate your account access
receive your account information in order to satisfy applicable law,
regulation, legal process, or enforceable governmental request
• restrict your ability to delete or edit your information or
your privacy settings
Data Protection & Security
We store most of your personal data electronically. We
implement and maintain appropriate technical and organizational security
measures, policies and procedures designed to reduce the risk of accidental destruction
or loss, misuse or interference or the unauthorized disclosure, access or
modification to such information appropriate to the nature of the information
The security of your information is paramount and a critical
consideration for Mail2World in the provision of its services to you. Please
see further information on the security measures we engage on our websites and
platform and when you use any of our services.
We work hard to protect you and Mail2World from unauthorized
access, alteration, disclosure, or destruction of information we hold. Measures
we take include:
requirements and restricted access protocols on our staff members and service
providers who need access to your information in order to process it to provide
our services to you;
destroying your personal
information if it is no longer needed to provide you with our service;
destroying logging or other
transactional information that may incidentally contain personal information in
accordance with our schedules to clear such information;
following strict security
procedures in the access, storage and disclosure of your personal information
to prevent unauthorized access to it; and
using secure communication
transmission software (known as "secure sockets layer" or
"SSL") that encrypts all information you input on our website before
it is sent to us. SSL is an industry standard encryption protocol and this
ensure that the information is reasonably protected against unauthorized
As the security of information depends in part on the
security of the computer and/or device you use to communicate with us and the
security you use to protect your user IDs and passwords, please take
appropriate measures to protect this information.
Data Retention and Right to be Forgotten (deletion)
We will store your personal data for as long as is reasonably
necessary for the purposes for which it was collected, as explained in this
it is disposed of in a secure manner.
In some circumstances we may store your personal data for
longer periods of time, for instance where we are required to do so in
accordance with legal, regulatory, tax, accounting requirements. Where we log
information related to your IP address, we retain this information for
approximately 90 days. This is for the purposes of fraud watch, as often users
don’t check in with us in a timely fashion over whether their account is
compromised. Being able to look at some amount of recent history and know what
activity was taken by a legitimate user vs a malicious one is useful.
We proscribe your primary email address, if it’s at one of
our domains, for up to 6 six months after your account is closed, to reduce the
risk of impersonation, should someone try to use the same email address as you
in order to impersonate you.
Where you request that we delete your account from our
system, we will immediately lock the account and archive the information, then
delete it from our severs within approximately 7 days from the date of your
request. This archive window allows you to recover your information in the
event of an accident or malicious deletion request.
However, in specific limited circumstances we may store your
personal data for longer periods of time so that we have an accurate record of
your dealings with us in the event of any complaints or challenges, or if we
reasonably believe there is a prospect of litigation relating to your personal data
We do not knowingly collect information from children under the age of 13. If we learned that we have collected the personal information of a child less than 13 years old, we will take steps to delete the information as soon as possible. Our website and services are all directed to people who are at least 13 years old or older. If you believe that we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Cookies and other Tracking Technologies
trends, administer the website, track users’ movements around the website, and
to gather demographic information about our user base as a whole. You can
to disable cookies, it may limit your use of certain features or functions on
our website or service.
For more information about how our cookies work and information about how
As is true of most web sites, we gather certain information automatically and
store it in log files. This information may include Internet protocol (IP)
addresses, browser type, Internet service provider (ISP), referring/exit pages,
operating system, date/time stamp, and/or clickstream data. We do not link this
automatically collected data to other information we collect about you.
Know Your Rights
If a legal claim arises involving your data, we will
store and disclose that data until the matter has resolved.
Your right to ask for corrections, erasure, and
export of your data. You have the right to control your personal data.
Specifically, you have the following rights:
- The right to be informed
- The right of access
We’ll provide you with a copy of your data that
we have about you.
- The right to rectification
Request we fix incorrect data about you.
- The right to erasure
Request we erase certain data about you.
- The right to restrict processing
Ask us to restrict certain type of processing
of your personal data.
- The right to data portability
Ask us to provide your personal data we have
- The right to object
Object to how your data is being processed.
- Rights in relation to automated decision
making and profiling
We don’t profile you, but keep in mind you have
this right with other sites.
We will respond to your request within a reasonable timeframe.
Submitting a request for information to Mail2World
is a simple process. In order for Mail2World to process a request for
information users must submit an email to the Support Department at email@example.com
with the following information:
Email address of the account in
An alternate email address for us
to contact you
To Learn More About Our Privacy Practices Click Here
Questions regarding this policy
should be directed to firstname.lastname@example.org or contacting us by postal mail at:
Customer Support Dept.
10960 Wilshire Blvd., 9th Floor
Los Angeles, CA 90024